Kevin worked for Robert Bosch Australia over a three year period in a variety of sales, service and support training assignments. Comments below are from participants in a manager/senior staff training program focussing on internal Customer Service Excellence.
Well structured/documentation to support. The program was set out well. Tony Davell
I think the course/workshop was a high standard and professional. Geoff Pagett
It was well put together—interesting course. Jim Becskes
Very good, interesting and clear. Lisette Gendron
Course was well structured, good pace. Presenter was well spoken, well prepared and interesting—good presentation. Steven Camilleri
Kept things moving, entertaining and informative manner.Achieved what was set out. Sue Hockley
Interesting, very articulate and easy to understand. Minika Clark
Enjoyable, informative, relaxed, expanded the thinking process. Kim Crawford
Very good. The high level of interaction in the course was excellent. Jim Birch
In control, good knowledge and anecdotal interjections, professional manner. Daryl Budseon
Course was very well run, with input from participants. Very professional. John McDaid
Professional and extensive, encourages participation. Arthur Mitsel
Very well presented. Prisilla Jodun
Quality and professionalism very high. John Stewart
Kept pace going, good interation. Wolfgang Baenthaler
Enjoyed—happy to participate. G Hobervorst
Very good speaker with good examples. Nermin Jahic
Very good. Made coming to the course an enjoyable experience and easier to learn. Melinda Tait
Excellent. Very good speaker, easy to understand, interesting, never felt bored. Dian Fularczyk
Relaxed atmosphere, highly interactive, invites people to participate (increased learning). Shane Alcock
Excellent course. Offered good opportunity for feedback. Great presenter. Kept the course interesting. Never a dull moment. Lisa Mooney
The course was well defined and easy to follow and achieved our objectives. he presenter was knowledgable and created a team effort and full participation. Janet Farthing
Very positive atmosphere that encourages participation. Very good at interpreting points and makes each idea presented relevant. Craig Mills
Excellent—kept interest. Gunther Reissig
Excellent—well done. Monika Hulsman
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