National Parts Australia, a major automotive distribution company, utilised Kevin's expertise to train their management and staff, around Australia, in Customer Relationship Management. The results were so positive that Kevin was retained to travel Australia once more. This time training National Parts' customers retail staff including AUTO 1 (Australia Wide), Sprint Automotive (South Australia) and Global Auto Spares (Queensland). Some feedback from National Parts sales people: Kevin, the results have been just incredible. We have seen gains of 40% in sales, after participants applied your techniques! Well done.
Peter Roberts, National Sales
and Marketing Manager 1st Class.
N McAuliffe
Well laid out/well structured.
B Robinson
Excellent.
E Anderson
Very professional.
D Halstead
1st class.
G Eason
Terrific, made the course enjoyable as well as educational.
D Nichols
Excellent. Very motivational.
G McPherson
Well presented, easy to understand.
V Vecchi
Very informative—very beneficial.
G Dickson
Excellent presentation—relaxed and informative.
D Johnstone
Very informative, very interesting—learnt a lot.
J Oakes
Excellent—a very BIG HELP.
M Saide
Great learning curve.
B Goman | Most information of the dozens of workshop/courses I have attended.
V Buckingham
Excellent
J Tanner
Professional—very informative.
W Shearer
Very good—very professional.
M Day
Excellent.
M Reay
Excellent—Interesting ... Professional.
J Coppins
Really informative ... got a lot out of it.
D Reddacliff
Excellent.
M Millyard
Excellent.
S Clark
It made me see new ways of doing things.
N Holland
Excellent. Very professional.
P Frain
Very informative (Kevin) friendly and encouraging.
B Wigley
Positive—informative—a better understanding (of the sales process).
R Haywood
Excellent.
B Greene |
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