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Selby-Biolab

Kevin has worked with Selby-Biolab on three major training and consulting assignments over ten years. He conducted a series of Leadership and Customer Service Excellence workshops with the internal service team . As with previous training, feedback was excellent. Kevin has also conducted Team Building and Train the Trainer workshops.

Leadership Excellence
Excellent.
G Colartone

Very good.
A Schweade

Professional—covered a lot of areas that were very relevant to me.
P Kowalski

Well paced and researched. Friendly and non-confrontational.
L Wallace

Challenging and interesting.
K Chivell

Well organised and efficient, clear and concise. Keeps everyone on their toes.
S Fierenzi

Customer Service Excellence
Excellent. Valuable information presented and discussed.
A Megaloganis

Well structured, good use of group interaction. Relaxed atmosphere.
P Young

Well run and interesting.
K Chivell

To the point and effective.
S Fierenzi

Easy to follow, (Kevin) gets the message across in a pleasant manner.
C Konstantopoulos

Excellent, involves everyone in the class. Great outline of all aspects of customer service.
K Wallace

Good participation—gets points across.
C Ferguson

(Course) inspired discussion and reflection.
A Megaloganis


Informative—encourages participation. Very entertaining.
A Georgas

Fantastic. A lot of issues were raised.
D Whitelaw

Very good. Kevin explains everything clearly and has a good sense of humour.
A Karamittos

Excellent.
'Giulio'

Excellent.
V Greenshields

Great presenter—interesting and helpful.
P Kowalski

Kevin, thanks for your help. I can always rely on your excellent assistance—with Your knowledge of our Company.
Kaye Aitchison, National Customer Service Manager



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