Kevin Cahalane

Sales Training Specialist, Sales Management Training and Coaching, Telephone Sales Training, Customer Service Training, Business Strategy Development

Kevin has been involved in the fields of sales, service, management, retail, training and marketing, for 30 years. As an executive he has worked for companies such as IBM, and Melbourne's The Age newspaper.

As a highly successful and well respected trainer he has conducted workshops, courses, seminars and programs for over 15,000 people involved in sales management, consultative account management,  field sales, customer service, telephone sales,  training and marketing.

He also works closely with key decisionmakers in areas of planning, business development and strategy implementation. He has documented proof of adding millions of dollars to clients' bottom-line results.

His articles have been published in over 40 newspapers,  specialty magazines and on-line publications.

Click here to view our Training Programs

He has published training programs, resources and manuals, which are used by companies in industries such as Publishing, Manufacturing and Distribution, Service, Finance, Retail, Hospitality, Automotive, Technology, Not-for-Profit and more.

Kevin commenced his Training and Development career in 1980 and has gained an outstanding reputation due to dynamic presentation style, involvement of participants, a high personal level of motivation, profound knowledge of his subject matter and a sense of humour.

His ideas are practical, effective, profitable and can be implemented immediately for outstanding RESULTS.

Kevin is an accredited Training and Skills Development Professional as well as a recognised keynote speaker who has presented around Australia, in New Zealand and the United States of America.

Sales, Service  Training and Skills Development

Listed below are five major BENEFITS of utilising Kevin Cahalane's expertise for your Sales, Service and Support staffs' Training and Skills Development.

  1. Proven Results:

Kevin's 30 years experience in sales, support, telemarketing, customer service and marketing will inspire and motivate your people to develop new skills and build ideas into practical reality—giving you a dramatic impact on your organisation's bottomline

  1. Experience: Kevin has been involved in sales, service and marketing all of his working life: Sales Manager within the organisation which developed Bankcard for 15 Australian Banks, successful sales executive with IBM, National Training Manager for Dunlop Olympic Tyres, Telemarketing Manager for the Melbourne 'Age' newspaper—translating into Results—for your people, for your Organisation.
  2. New, Innovative Ideas: in the areas of sales, service, support, telemarketing and marketing to give your people a leading edge, enabling them to out-perform, out-think, out-sell, out-service and out-smart your competition—for Bottomline Results.
  3. Results that are Real: Kevin's presentations, strategic business planning, management development and sales/service training, have resulted in millions of dollars in additional profits for companies. He will impart his values and proven ideas to your people in a dynamic, thought provoking and humorous way—for results that are permanent and ongoing.
  4. NO RISK: If your agreed objectives are not met you don't pay!

CRM and Business Strategy Development Programs

Listed below are five major BENEFITSof utilising Kevin Cahalane’s expertise to build your Sales and Profits with your current customers, win new accounts and conduct successful win back campaigns with lost customers.


  1. Proven Results:

Today, organisations face changing business environments that reward those who can respond quickly and intelligently. The need for speed in achieving business results has never been greater. Sales and marketing strategies, that are both innovative and unique to your business, should not be offering you glib phrases and simplistic answers—but should give you powerful and dynamic RESULTS.

  1. Experience: Kevin has worked with the following companies, as a partner in their business building campaigns involving key areas of customer acquisition, lost customer win back, development of customer loyalty and business building strategies—Kraft Foods, Drake International, LOSCAM Limited, Mercury Marine International, Southcorp Wines, Hallmark Cards Australia, Sigma Pharmaceuticals and Robert Bosch Australia—to name a few. He has conducted successful member retention, relationship and renewal strategy campaigns with organisations as diverse as CPA Australia and AFL/NRL clubs. That’s Experience.
  2. New, Innovative Ideas: If you are looking to maximise bottom line results, improve customer relationships, gain new customers and win back lost accounts—talk to Kevin Cahalane. He has successfully implemented dynamic programs into customer service departments, managed hugely successful telephone sales campaigns and redirected the focus of a number of sales teams towards gaining more business, more often. His knowledge, skills, methods and attitude are the best. Period.
  3. Results that are Real: A major food company increased sales by 330% in one division in less that twelve months; working with a client’s dealer network increased orders to the client by over $200,000—in one month. A major regional newspaper group recorded a 58% increase in advertising sales revenue, in a six month period. If you want Innovation, Value, Benefits and Results—talk to Kevin Cahalane.
  4. No Risk: If your agreed objectives are not met, you don’t pay.

Click here to view our CRM and Business Strategy Development Programs


Contact Kevin on 03 5976 8966 or


"Things that matter most should never be at the mercy of things that matter least."
Johann Wolfgang von Goethe

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Kevin Cahalane

Kevin Cahalane

2019 is our 30th year, assisting great companies to build their revenue and profits … and helping great people to build their leadership (sales coaching and mentoring), sales and service skills.