Partnering for RESULTS

Our diverse range of valued, satisfied Clients includes:


Customer Service Excellence training
Telemarketing development training



Customer Service Excellence training
Telephone Skills training (outbound)


Member Service Excellence and
Team Building Conference


Major Customer Service Excellence training program for 120+ staff in new call centre



Sales Conference
High quality Sales/CRM Training


Victorian Member Relations Team training and building
Telemarketing campaigns


Australia-wide Service Excellence
training for Technical Team of 180



Customer Service Conference, four years in a row. CRM training and skills development



Sales Conference
High quality Sales/CRM Training


Business development project
Business unit improved sales by 333%



Major Sales Team Training Coferences... five years in a row



Customer Relationship Management training and business development, around Australia



Tele-Sales Implementation
Sales Training for National sales team


Customer Service Excellence training program
Customer Care surveys



Sales management training - coaching and mentoring.  Follow on skills development program



New Business Acquisition
Intensive Sales Training Program


Major Sales/CRM training programs
Victorian Division

Retail Sales Training for
STIHL Dealers around Australia

Team Leader/Supervisor training and skills development—negotiation, problem solving, service and support

Key note presentations to Yamaha dealers around Australia—two years in a row 

Please continue to view our complete list of valued clients, management testimonials and high quality praise from a cross-section of any Company's most valued assets: Their People

Feedback from training course participants

AFL/NRL Clubs Kevin Cahalane has worked for include:

(in alphabetical order – no favouritism!)

Blues – Carlton
Hawks – Hawthorn
Melbourne Storm
Saints – St Kilda
Cats – Geelong
Kangaroos – Sydney
Newcastle Knights
Tigers – Richmond,
Demons – Melbourne
Lions – Brisbane
St George Illawarra Dragons
Western Bulldogs

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Kevin Cahalane

Kevin Cahalane

2019 is our 30th year, assisting great companies to build their revenue and profits … and helping great people to build their leadership (sales coaching and mentoring), sales and service skills.